Help Center
Find answers to common questions and get the support you need
How to Place Your First Order
- Create an account or log in to your existing account
- Browse our services and select the one you need
- Enter your social media link and desired quantity
- Review the order details and total price
- Confirm and place your order
Account Setup
To get started, you'll need to:
- Verify your email address
- Add funds to your account balance
- Complete your profile information
Accepted Payment Methods
- Credit/Debit Cards (Visa, Mastercard)
- PayPal
- Cryptocurrency (Bitcoin)
- Bank Transfer
Pricing Structure
Our services are priced per 1000 items. For example:
- Instagram Likes: $2.00 per 1000
- YouTube Views: $0.80 per 1000
- Facebook Followers: $15.00 per 1000
Refund Policy
We offer refunds for orders that cannot be completed within our guaranteed timeframe.
Order Statuses
- Pending: Order received, waiting to start
- Processing: Order is being fulfilled
- Completed: Order delivered successfully
- Cancelled: Order cancelled (if applicable)
Delivery Timeline
Most orders start within 5-30 minutes and complete within 24-48 hours. Complex orders may take longer.
Tracking Your Order
You can track your order status in your dashboard under "My Orders" section.
Common Issues
Order not starting: Check if your link is accessible and follows our guidelines.
Slow delivery: Some services may take longer during peak times.
Payment issues: Ensure your payment method is valid and has sufficient funds.
Still Need Help?
If you can't find the answer here, please contact our support team:
Contact SupportStill Need Help?
Our support team is here to help you 24/7
Email Support
support@smmpanel.com
Support Tickets
Create a ticket for detailed assistance
Live Chat
Available during business hours